Politica de Retur, Anulare Cursuri și Copyright

1. Purpose, Scope and Definitions

This Policy („Policy”) governs the terms under which the Customer („Beneficiary”, „Student”, „You”) may request cancellation of a purchased educational service („Course”, „Program”, „Digital Product”), as well as the terms governing intellectual property rights, licensing restrictions, and enforcement mechanisms.

For purposes of this Policy, MarianMario.ro, its subsidiaries, officers, employees, contractors and licensors shall be collectively referred to as the „Provider,” „Company,” or „We”.

This Policy constitutes a legally binding agreement. By purchasing, accessing, or using any Course, you expressly acknowledge that you have read, understood, and agreed to be legally bound by all provisions herein.

2. Right of Withdrawal, Cancellation, and Refund Eligibility

2.1 Statutory Right of Withdrawal (14-Day Rule)

You may exercise your statutory right to withdraw from the agreement within fourteen (14) calendar days from the date of purchase, provided that access to the Course has not been activated, delivered, opened, downloaded, streamed, or otherwise consumed in any manner.

Once access has been granted to proprietary materials, the Beneficiary expressly waives the right of withdrawal under applicable EU consumer law, as digital content is deemed “performed” upon access.

2.2 Conditions for Refund Eligibility

A refund request shall be deemed valid only if all of the following conditions are satisfied:

  • You have not logged into, accessed, streamed, downloaded, or viewed any portion of the Course.
  • No digital materials (videos, PDFs, quizzes, modules) have been provided to you.
  • You submit a written request within the statutory 14-day period.
  • You provide accurate identifying information (full name, email, order number, date of purchase).
  • The Provider confirms that no service performance has commenced.

The Provider reserves the right, at its sole and absolute discretion, to verify logs, access records, server activity, and download history prior to granting or denying a refund.

2.3 Refund Processing

Once your request is approved, refunds shall be processed within fourteen (14) days using the same payment method originally used for the transaction, unless a mutually agreed-upon alternative method is established.

2.4 Exclusions — When Refunds Are Not Granted

The following circumstances automatically disqualify a Beneficiary from receiving any refund:

  • Course access has been activated (regardless of duration, number of logins, or minutes watched).
  • Any part of the service has been performed, including live sessions, Q&A events, or consultations.
  • Digital materials have been provided, even if unopened, unviewed, or unused.
  • Downloadable resources have been made available.
  • The Beneficiary has explicitly waived their right of withdrawal by requesting immediate service commencement.

3. Procedure for Submitting a Cancellation or Refund Request

To initiate a refund or withdrawal request, you must submit a written notice to the Provider at the official support email address indicated on MarianMario.ro.

Your notice must include:

  • Full legal name;
  • Email address used for purchase;
  • Order or transaction number;
  • Course title;
  • Statement of intent to withdraw, including the following affirmation:
    “I hereby declare, under penalty of perjury, that I have not accessed, downloaded, viewed, or used any part of the purchased Course.”

The Provider reserves the right to reject incomplete, inaccurate, or fraudulent submissions.

4. Additional Exclusions for Live Courses, Coaching, and Specialized Programs

Refunds shall not be issued for:

  • Live events, workshops, webinars, or scheduled sessions once the date has occurred;
  • One-to-one coaching, mentoring, consulting, or customized services;
  • Programs delivered in modules if at least one module has been accessed;
  • Subscriptions, recurring payments, or membership plans after a billing cycle has begun.

No prorated, partial, or retroactive refunds shall be issued for unused or partially used services.

5. Intellectual Property Rights — Copyright, Licensing, DMCA

This section reflects the strictest legal standards under U.S. Intellectual Property Law, DMCA provisions, and international copyright protections.

5.1 Ownership of Intellectual Property

All Course materials—whether digital, printed, recorded, or otherwise expressed—are the exclusive property of the Provider and are protected under:

  • U.S. Copyright Act (Title 17, U.S. Code);
  • EU Directive 2001/29/EC;
  • Berne Convention for the Protection of Literary and Artistic Works;
  • Romanian Law No. 8/1996;
  • International treaties on digital content protection.

No title or ownership in the intellectual property is transferred to the Beneficiary at any time. You are granted only a limited, revocable, non-transferable, non-commercial license for personal, private use.

5.2 Prohibited Conduct (Strict Liability)

The following actions are strictly prohibited, constitute material breach of contract, and may trigger legal liability without need to prove intent:

5.2.1 Copying or Reproduction

You may not copy, reproduce, photograph, screenshot, film, record, transcribe, or duplicate any part of the materials.

5.2.2 Distribution or Dissemination

You may not share, forward, upload, email, distribute, publish, or post any material on social media, websites, forums, or private groups.

5.2.3 Commercial Exploitation

You may not resell, sublicense, monetize, teach, embed, or incorporate materials into your own products, courses, businesses, ads, presentations, or training systems.

5.2.4 Digital Circumvention

You may not bypass, remove, alter, decompile, or interfere with digital rights management (DRM), watermarks, or access-control technologies.

5.2.5 Live Session Misconduct

You may not record sessions, share access links, restream or transfer the session to any third party.

5.3 Technological Protection Measures (TPM)

The Provider may employ advanced security systems including, but not limited to:

  • Unique user–ID watermarking;
  • Forensic watermarking in video/audio;
  • IP-based access verification;
  • Device fingerprinting;
  • Login concurrency limitations;
  • Automated anomaly detection;
  • Screenshot or screen recording prevention mechanisms;
  • Batch monitoring of download behaviors.

By purchasing the Course, you consent to the use of these technologies.

5.4 Enforcement, Remedies, and Liability for Violations

In case of copyright infringement, unauthorized distribution, or breach of license, the Provider may pursue one or more of the following remedies:

  • Immediate termination of access without refund.
  • Issuance of a DMCA Takedown Notice to any platform hosting illicit material.
  • Civil damages, including statutory damages of up to $150,000 per infringement under U.S. law.
  • Criminal liability under applicable copyright statutes.
  • Recovery of attorney’s fees, investigation costs, and court expenses.
  • Injunctive relief (court order) prohibiting further misuse.
  • Liquidated damages, contractually set between €1,500 and €10,000 depending on the harm, as a reasonable pre-estimate of damages.

Violations may be reported to authorities in multiple jurisdictions when applicable.

5.5 License Termination

Upon breach of any copyright or licensing term, the Beneficiary’s license is automatically revoked, without notice, refund, or compensation. All access to the Course is immediately terminated.

6. Disclaimer of Warranties

The Provider makes no guarantees regarding the Beneficiary’s performance, skills, or outcomes; specific financial, professional, or academic results; or the availability of the platform at all times.

Courses are offered “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied.

7. Limitation of Liability

To the fullest extent permitted by law, the Provider shall not be liable for incidental, consequential, or punitive damages; data loss, business interruption, or lost opportunities; or misuse, improper application, or misconstrued interpretation of content.

Total liability shall not exceed the purchase price of the Course.

8. Amendments and Governing Law

This Policy may be amended periodically without prior notice. Continued use of the platform constitutes acceptance of the updated terms.

This Policy shall be governed by the laws of Romania and, where applicable, EU consumer legislation. For copyright enforcement, U.S. jurisdiction may also apply in relation to DMCA-related claims.

9. Contact Information

For all inquiries regarding cancellation, refunds, copyright violations, or legal correspondence, please contact:

Email: [email protected]

Telefon: +40 792 474 572

Întrebări frecvente – Politica de retur și anulare cursuri

Pot primi banii înapoi dacă am accesat deja cursul?

Nu. Odată ce accesul la materialele cursului a fost activat sau utilizat, dreptul de retragere este considerat renunțat, iar rambursarea nu mai este posibilă.

În cât timp primesc rambursarea dacă cererea este aprobată?

Rambursarea este procesată, de regulă, în termen de 14 zile de la confirmarea retragerii, prin aceeași metodă de plată utilizată la achiziție, dacă nu se stabilește de comun acord o altă variantă.

Am voie să distribui materialele cursului prietenilor sau colegilor?

Nu. Materialele sunt protejate prin copyright, iar distribuirea, copierea, revânzarea sau publicarea lor reprezintă o încălcare gravă a termenilor și poate atrage răspundere civilă și penală.